Replaceable motor brushes extend tool life. Cool-running ball bearing construction for smooth and quiet operation. Please reach out with any questions or concerns! This will enable me to open a claim to get any damages properly handled. If there is a problem with your order, please contact me first before opening a return to see if we can resolve the situation first.The item "NEW Dremel 4300-9/64 Versatile Rotary Tool Kit With Flex Shaft & Hard Storage Case" is in sale since Thursday, October 7, 2021. This item is in the category "Home & Garden\Tools & Workshop Equipment\Hand Tools\Cutting Tools". The seller is "nubodanit" and is located in Hagerstown, Maryland. This item can be shipped to United States.